The processing of Personal Data refers to any action performed on the data such as obtaining, recording, storing, preserving, changing, rearranging, disclosing, transferring, taking over, making available, classifying or preventing the use of personal data, by completely or partially automated means or non-automated means provided that it is part of any data recording system.
Some personal information is processed by the Company within the scope of the Services provided on the Site. These data may include: Your identity information, your contact details, user/customer transaction information (information about your booking, your stay at the hotel and your visit, product or service purchases, and so on), your payment information, information of those who accommodate with you, your marketing and communication preferences, your IP address, pages viewed by you on our website; in case you visit our website via your mobile device, data and specifications describing your mobile device, as well as any other data that you explicitly select and approve to be disclosed to us or that we can obtain from third parties subject to your explicit consent.
Your personal data are processed to provide you with the services that you require from GREEN GARDEN HOTELS in the best way possible; to meet your requests and expectations about the products and services offered to you; to provide our customers the desired level of hospitality and personal experience; our business units to carry on necessary planning, evaluation and work for our customers to benefit from our products and services; to provide confirmations for correspondence, notification and bookings related to our hotel and accommodation services; to offer products and services tailored to people's tastes, usage habits and needs; to follow up and evaluate requests, suggestions and complaints; to manage guest satisfaction and implement planning, statistics and satisfaction evaluations in this context; to determine and implement commercial, legal and business strategies; to provide legal, technical and commercial/business security of the Company and for persons who have business relations with the Company; and to carry out business and commercial relations.
Your personal data may be further processed to provide better and more reliable products and to perform quality assessment and improvement services for maintaining sustainability, to allow third parties, in their capacity as service providers, to fulfill technical, logistic and other similar functions on behalf of us.
Moreover, your personal data may be used for advertising and marketing activities related to our products and services provided that you have given explicit consent, and to inform you about our promotions, campaigns, offers, bulletins, events and similar issues and other marketing communications.
We process your personal data that we collect in line with the purposes mentioned above, based on one or more of the following legal reasons:
-Your explicit consent,
-If the applicable laws and regulations of the Republic of Turkey dictates the processing necessary,
-In case it is mandatory to preserve the life or bodily integrity of you or someone else while you are physically incapacitated and therefore unable to give consent,
-In case it is required for the performance of the contract we have concluded with you or your company,
-When it is necessary to process your personal data in order to fulfill our legal obligations,
-If you publicized your personal data,
-If it is required for the exercise or protection of our legal or contractual rights as a company,
-In case the processing of your personal data is necessary for our legitimate interests, without damaging your fundamental rights and freedoms.
-We protect all your personal data that we process in accordance with the deadlines set by the LPPD and other legislation, and in all cases, taking all necessary administrative and technical measures, as long as the above-mentioned legitimate reasons remain valid.
SADULLAHOGLU may disclose your Personal Data for any of the following reasons: (i) in accordance with legal requirements; (ii) to comply with the administrative and judicial proceedings and upon the requests of the administrative or judicial authorities; (iii) to execute the Terms of Service; (iv) to protect its activities; (v) to take reasonable measures or to limit the potential harm for the sake of protecting rights, confidentiality, security or property of SADULLAHOGLU, you or third parties.
All information shared by users on the Site can only be accessed and updated by the users themselves. It is not possible for any third party, except SADULLAHOGLU, to access and modify this information without your consent.
When you perform a transaction on the Site, you agree that your financial information is necessarily shared with third parties (banks, credit card companies, etc.) in order for your transaction to be carried out. The information to be shared includes all the necessary financial information, including credit card number, expiry date, and CVV2. This type of information is not processed or stored by SADULLAHOGLU. However, a summary of the related transaction may be processed by SADULLAHOGLU without any credit card and/or bank account details.
Müşterinin sisteme girdiği tüm bilgilere sadece müşteri ulaşabilmekte ve bu bilgileri sadece müşteri değiştirebilmektedir. Bir başkasının bu bilgilere ulaşması ve bunları değiştirmesi mümkün değildir.
Ödeme sayfasında istenen kredi kartı bilgileriniz, siteden alışveriş yapan misafirlerimizin güvenliğini en üst seviyede tutmak amacıyla 3D Secure uygulaması ile alınmaktadır. Bu şekilde ödemeye yönelik tüm işlemlerin greengardenhotels.com ara yüzü üzerinden banka ve bilgisayarınız arasında gerçekleşmesi sağlanmaktadır. Ancak buna rağmen güvenlik ile ilgili konularda bir garanti verememektedir.
You may send your questions, comments or complaints regarding the interpretation or implementation of this Policy to the contact addresses below.
Green Garden Hotels
Obagöl Mah. 4.Sok. No:3 07460 Alanya-Antalya-Turkey